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Shipping & Returns

SHIPPING RATES

 

Standard Delivery* $7.99

  • Flat-rate "delivery" charge of $7.99
  • Package arrives within 3-8 business days
  • Shipments to Alaska, Hawaii, US Territories and APO/FPO addresses take additional time
  • SaksFirst customers receive Free Standard Shipping when purchasing with a SaksFirst MasterCard® or SaksFirst Store Card

 

Rush Delivery* $14.99

  • Flat-rate delivery charge of $14.99
  • Package arrives within 2-3 business days, provided order is placed before 2:30 PM (ET)
  • Not available for items shipping to PO Boxes, U.S. Territories and APO/FPO addressess
  • Not available for all items on site. See product details for shipping restrictions

 

Next Business Day Delivery* $24.99

  • Packages arrive within 1 business day, provided order is placed before 2:30 PM (ET).
  • For each address with at least one Next Business Day item, add $15.00 to the Standard Delivery Charge
  • Not available for items shipping to PO Boxes, U.S. Territories and APO/FPO addresses
  • Not available for all items on site. See product details for any shipping restrictions

 

Saturday Delivery* $34.99

  • Flat-rate delivery charge of $34.99
  • Packages arrive on Saturday, provided order is placed before 2:30PM (ET) on Friday
  • Not available for items shipping to PO Boxes, U.S. Territories and APO/FPO addresses
  • Not available for all items on site. See product details for shipping restrictions

 

SHIPPING DELIVERY TIMES

 

Standard 

  • Standard - 3-8 Business Days
  • Rush - Thursday
  • Next Business Day - Tuesday
  • Saturday - Saturday

 

Monday

  • Standard - 3-8 Business Days
  • Rush - Thursday
  • Next Business Day - Tuesday
  • Saturday - Saturday

 

Tuesday

  • Standard - 3-8 Business Days
  • Rush - Friday
  • Next Business Day - Wednesday
  • Saturday - Saturday

 

Wednesday

  • Standard - 3-8 Business Days
  • Rush - Monday
  • Next Business Day - Thursday
  • Saturday - Saturday

 

Thursday

  • Standard - 3-8 Business Days
  • Rush - Tuesday
  • Next Business Day - Friday
  • Saturday - Saturday

 

Friday

  • Standard - 3-8 Business Days
  • Rush - Wednesday
  • Next Business Day - Monday
  • Saturday - Saturday

 

Saturday

  • Standard - 3-8 Business Days
  • Rush - Thursday
  • Next Business Day - Tuesday
  • Saturday - Following Saturday

 

GIFT CARD SHIPPING


Shipping charges do not apply to Gift Cards when purchased with merchandise.

RETURNS & EXCHANGES


We want you to be pleased with your purchase. We will gladly exchange, replace or credit your purchase when it is returned to Saks Fifth Avenue OFF 5TH in saleable condition within 30 days from the date of purchase. (Certain exclusions apply.) Proof of purchase is required. Merchandise must be in saleable condition, unless defective when sold, and all tickets must be attached to each item. Simply follow the guidelines below.

If you decide to return one or more items purchased as part of a Buy One Get One (BOGO) or other dollar or percentage off promotion, a pro-rated portion of the purchase price will be returned to you unless all of the qualifying items are returned.

We recognize that returns are important to our customers. To ensure a positive shopping experience for all our customers, if we identify through electronic analysis an unreasonable return pattern, we may restrict or refuse future transactions from such customers at Saks Fifth Avenue OFF 5TH or at saksoff5th.com.

Sales to individuals whom management believes are resellers or bulk purchasers are final sales. No exchange or return privileges will be granted.

For the 2016 holiday season, merchandise (including furs, watches and jewelry) purchased October 15th, 2016 or later can be returned for a full refund or credit of the original price paid through January 15th, 2017 as long as the merchandise qualifies for a return, per our established return policy.

 

In Store Returns


You may return eligible items to any Saks Fifth Avenue OFF 5TH store with the Return Form shipped with your order. 

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